Responsible Gaming

Gambling Should Be Entertainment

At Fair Go Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to make money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.

We are committed to promoting safe and responsible gaming practices. If you choose to gamble, please do so in moderation and never bet more than you can afford to lose.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over, or the legal age for gambling in your jurisdiction, whichever is higher. By accessing our services, you confirm that you meet the legal age requirement in Australia.

We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not proceed.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Chasing losses: Continuing to gamble to try to recover money you've lost
• Hiding gambling: Concealing the extent of your gambling from family, friends, or partners
• Increasing amounts: Needing to gamble with larger amounts to achieve the same excitement
• Loss of control: Inability to stop or reduce gambling despite wanting to
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Financial problems: Borrowing money, using credit, or experiencing debt due to gambling
• Mood changes: Becoming irritable, anxious, or depressed when not gambling
• Lying about gambling: Being dishonest with others about how much time or money you spend gambling
• Relationship conflicts: Arguments with loved ones about your gambling habits
• Using gambling to escape: Gambling to relieve stress, anxiety, or other emotional problems

If you tick any of these boxes, please reach out for help immediately.

Self-Help Tools Available

Fair Go Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a chosen period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
• Time-Out: Take a cooling-off period where you cannot access your account for a set duration

These tools are available in your account settings. We encourage you to use them proactively to maintain responsible gaming habits.

Support Organisations & Help Resources

If you're struggling with problem gambling, professional help is available. Please contact one of the organisations below:

Australia

• Gambling Help Online — Free, confidential counselling service for problem gamblers
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare — Free support for problem gamblers and their families
  www.gamcare.org.uk
• GamStop — UK national self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Prevention and treatment resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Helpline and treatment resources
  www.ncpgambling.org
  Phone: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  Telephone counselling: 0800 1 372 374 (free and confidential)

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but help is available. Whether you're experiencing gambling difficulties yourself or are concerned about someone else, please don't hesitate to contact one of the support organisations listed above.

Remember: Seeking help is a sign of strength, not weakness. These services are free, confidential, and staffed by trained professionals who understand problem gambling.

At Fair Go Casino, we're committed to supporting our players' wellbeing. If you need to discuss responsible gaming options or use our self-help tools, please contact our customer support team.